Complaints

Botman dental practice strives to ensure a high level of service. Dentistry is, however, not excluded from human error. If you have a complaint or suggestions for improvement, please let us know!

We are constantly looking for ways to improve our service and would be happy to discuss things with you. If we know that something is not up to scratch, we can do our best to find an appropriate solution. There may have been a misunderstanding. In any event, we shall endeavour to resolve your complaint to your satisfaction.

Please contact us by telephone or send an e-mail to info@botmantandartsen.nl and we will make an appointment for you as quickly as possible.

If we are unable to resolve your complaint, you can forward your complaint to the KNMT complaints mechanism, with which we are affiliated.

You can also contact the Tandheelkundig Informatie Punt (TIP, Information Point on Dentistry) on +31 (0)900 2025012. The TIP is an initiative of the KNMT.