Change or cancel appointment

As a Botman patient, you can easily change or cancel your appointment online. This is only possible if you cancel at least 48 hours in advance; otherwise, you must cancel. contact us by phone. 

To change or cancel your appointment through the patient portal, you'll need your file number. You can retrieve this in 10 seconds by clicking the button below. You can then easily log in and change your appointment.

Request file number

Conditions for changing your appointment

You can easily change or cancel your appointment online. However, you must do so at least two business days (>2 hours) in advance. Our staff will reserve time for each treatment. This requires reserving a treatment room, dentist, assistant, and support staff, which incurs a fee.

If you cannot cancel two business days in advance and the reserved time cannot be rescheduled for another patient, the costs will continue. Missed appointments may be charged, in accordance with the KNMT guidelines.